Question 1

How easy is the plane to get into?

Accepted Answer

Very! The Ikarus is probably the easiest small aircraft to get into.  The Ikarus has two large, wide opening doors giving you easy access to the plane.  You don't have to climb up onto a wing, lower yourself into into the cockpit, or having to wriggle across other seats to get in like a lot of other small aircraft.

Question 2

When are you open?

Accepted Answer

We are usually open seven days a week 09.00 - 17.30 all year round. We sometimes take the odd day off, close for a few days over Christmas and New Year and the odd week in January.

Question 3

Where is your office?

Accepted Answer

We're based in Swansea Airport.  Come into the main carpark and we're based in a grey portacabin on the left.  you'll see our sign on the cabin.

Question 4

Is there an age limit?

Accepted Answer

Unfortunately, we can't fly anyone younger than the age of 14.  There is no upper age limit.

Question 5

Is there a weight limit?

Accepted Answer

Yes, the plane has a seat limit of 18 stone for the Ikarus C42 and 17.3 stone for the shark so you have to be within this limit.

Question 6

Do I need to bring anything on the day?

Accepted Answer

Just your voucher. We recommend you also bring a camera/phone to take some photos of the amazing views.

Question 7

What should I wear? Is it cold?

Accepted Answer

Just wear comfy clothes that you normally wear for the weather conditions on the day.  It does get slightly colder the higher we go, but plane has both cabin heating and ventilation to make your flight more comfortable.

Question 8

Do I need sun glasses?

Accepted Answer

Up to you! It sometimes gets bright, but we can steer away from the sun to keep it out of our eyes.

Question 9

I'm a nervous flyer, should I be worried?

Accepted Answer

No! We often take up passengers on their first ever flight, who have the time of their lives. Our planes are very stable and fly smoothly. We do our best to make you feel comfortable - if at any point you don't, just let us know.

Question 10

Do I get to fly the plane?

Accepted Answer

Yes! As soon as we're airborne, clear of traffic and in smooth air you will be given control of the plane.

Question 11

What if I don't want to fly the plane?

Accepted Answer

No worries, we'll fly the entire flight and you can enjoy the view.  If you change your mind, just let us know.

Question 12

What if the weather is bad on the day?

Accepted Answer

If the weather is looking bad, we will call you on the morning of your flight to let you know. We make this judgement by using specialist aviation forecasts and observing the weather at the airport. Don't forget the weather varies greatly in different locations. We cancel flights to ensure your safety and enjoyment. If we have to cancel your flight, we'll try to re-book while we're on the phone with you. If we can't do so, the onus is on you to re-book and keep your voucher valid.

Question 13

What weather can't you fly in?

Accepted Answer

We can't fly in strong winds, or poor visibility.

Question 14

What if I need to cancel?

Accepted Answer

We need at least 72 hours notice, otherwise you lose your flight.

Question 15

I tried calling you and there was no answer.

Accepted Answer

Keep trying or leave us an answerphone message, we were probably in the air so couldn't answer the phone.  We always return calls but never leave answerphone messages for you as we don't want to spoil a surprise flight you may be plannng for somebody.

Question 16

How many seats does the plane have?

Accepted Answer

The plane has two seats, one for a passenger and the other for the pilot.

Question 17

How experienced are your pilots?

Accepted Answer

Very! They have thousands of hours flying experience between them and sit regular tests to ensure their flying is safe and competent.

Question 18

When shall I turn up?

Accepted Answer

We recommend at least ten minutes before your flight time. Make sure you arrive on time, if you are late we may have to deduct this time from your flight length as it affects the rest of our day's schedule.

Question 19

Can I bring my camera/phone to take photos?

Accepted Answer

Of course! All we ask is you keep a safe hold of your camera/phone at all times.

Question 20

Can I chose my route?

Accepted Answer

We try to cater for customer's requests, but we sometimes can't due to airspace restrictions or weather.

Question 21

What if my voucher expires?

Accepted Answer

Your voucher can be extended, but it is subject to an administration charge.

Question 22

I loved my trial flight and would now like to have some lessons so what should I do next?

Accepted Answer

Give us a call and book back in! Your trial flight goes towards the minimum flight hours for your licence, so you're already on the way!

FAQ